What to do if turquoise pendant is damaged during shipping?

If the turquoise pendant you have ordered is arrived damaged, please contact Shenzhen Hong Zheng Technology Limited Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

ZH Turquoise Gemstone has been the world leader in turquoise beads technology and equipment. The turquoise beads series is available in a wide range of types and specifications. ZH Gems cabochon gemstones is the outcome of complicated electric knowledge. It is developed taking many things into consideration, including the design of circuit boards, components, circuits, and the whole product shape. The product can be fabricated into nearly any shape. This product has high performance and stable quality. The product can stand up to the changes in temperature and moisture.

Our business goal is to bring together technology, people, products, and data so that we can create solutions that help our customers succeed.