What to do if it is incomplete gemstone jewelry delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.

Shenzhen Hong Zheng Technology Limited is renowned for the expertise in R&D, design, and manufacture of square stone beads and enjoys a good reputation around the world. We will show you the turquoise round cabochon series that is most popular with customers. ZH Gems wholesale faceted gemstones will go through a thorough quality inspection. Its appearance will be checked to make sure no scratches, stains, cracks, leakage, and any or all flaws exist. With desired hardness, it can stand up to daily wear and tear. With more emphasis on light green turquoise, we strive to provide high-quality turquoise beads wholesale, technologies and services. With desired hardness, it can stand up to daily wear and tear.

Our company has a clear vision: to be a strong leader in this industry in the coming years. We will enlarge our investment in R&D, hoping to provide unique and practical products for customers.