What to do if it is incomplete genuine turquoise beads delivery?

Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.

Shenzhen Hong Zheng Technology Limited has been engaged in turquoise teardrop beads industry for many years. ZH Turquoise Gemstone's turquoise sculpture series include multiple types. The production technique of ZH Gems turquoise stone beads is updated based on the lighting market trend. It has evolved greatly over the past years. It has passed the gem test, including GIA, NGTC, and GIC. ZH Turquoise Gemstone has a team with creative thinking, rich experience, and excellent service. There are no air bubbles and impurities in the product.

In order to shore up our long-term competitiveness as a manufacturing company, we will constantly endeavor to streamline our production activities and work even harder to improve quality.