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ZH Gems - Turquoise Stone Suppliers and Wholesale Turquoise Jewelry Gemstone Company Since 2010  

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Start with “How to improve”

Start with “How to improve”

In my twenties I thought How to Win Friends was nonsense. After starting my business, I learned: criticism breeds resistance, blame chases clients away. Now when debriefing, I ask “What can we improve?” — no emotion attached. 
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